I have downloaded a zip file of msoe.dll but I cant unzip it without a $20.00 program. I’ve already spent over $90.00 on programs that promised to “fix” my problems and I don’t want to spend more. I have gone to the Microsoft Knowledge base but I do not have enough basic knowledge to be confident using the info I find there. My Windows 2000 Professional came loaded on the used Dell Optiplex GX1 Pentium III 500mh I bought from an independent discount computer store.