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The System Is Using Generic Video Drivers?

wanted to play a game but it did not open and gave a generic error… so i Check ‘DxDiag’ and it says: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available.
Info:
System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: M275
BIOS: Rev 1.0
Processor: Intel(R) Pentium(R) M processor 1.80GHz
Memory: 502MB RAM
Page File: 209MB used, 1019MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
—————
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/16/2003 13:49:48, 9344 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 4/13/2008 11:44:40, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0×0000
Device ID: 0×0000
SubSys ID: 0×00000000
Revision ID: 0×0000
Revision ID: 0×0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
and when i run this driver http://support.gateway.com/support/drive…
from yahoo answers a software error occured (please repot this to technical support:cannot install intel graphics driver on current graphics device) plz anyone help me i shall to be very thankfull

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This entry was posted on Sunday, January 17th, 2010 at 6:02 pm and is filed under sys files. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “The System Is Using Generic Video Drivers?”

  1. sleakitw says:
    January 17, 2010 at 6:02 pm

    You need to go into Device Manager and identify the video device.
    Start/Run and type devmgmt.msc
    Look for display adaptors and note the description. Right click on it and select properties, then Details and select Device Instance id.
    Note the 4 characters after VEN_ and DEV_ and then go to: http://www.pcidatabase.com/
    and enter in the details.
    Both these methods will get you to the support site for the graphics chip where you can download the driver package.
    :-)

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