I have a Gateway 840GM PC. I had a problem with it because it crashed. I ordered a recovery CD, but, for some reason, it says,” Starting recovery” and it continues but then it gives me an error that says, “IaStor.sys is corrupt. How can I fix that? I bought a new drive and I still get the same message when I try to restore the PC with the recovery CD. Can anyone help?
Thanks
iastor.sys is a necessary file for Windows, as it relates to the hard drive controller, but my suspicion is that it varies slightly between manufacturers and even between models. I think you need to nail Gateway’s help line down on this, and possibly get another recovery CD.
Naturally, when you have got your system going again, the first thing you will do will be to invest in some disc imaging software (I use Paragon) to avoid this hassle a second time.