fix computer errors

Whats strange is that I’m using programs that require Directx 9c. I suspect that it might be installed but is somehow not showing in Dxdiag. Under the files tab in DXdiag is says “The file gcdef.dll is an old version, which could cause problems.” I imagine updating Directx should fix this, I hope, but as I mentioned I am unable to install 9.0c. It fails each time and says “An internal system error has occured. Please refer to dxerror.log and directx.log in your Windows folder to determine the problem” I will include my dxdiag report as well as the directx.log if that helps. I want to solve this issues because I believe problems with directx are preventing me from installing updated gfx card drivers, which I badly need. If anyone can help, I would be so very appreciative. Please include links to sites, etc. that I can browse to for help/info. I’ve looked all over on the web searching for almost every directx term/error I can think of, and thus far Ive had little (none) success. Thanks=)
DxDiag report:
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System Information
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Time of this report: 10/1/2009, 05:52:52
Machine name: AEGIS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Modular BIOS v6.0
Processor: Intel(R) Celeron(R) CPU 2.40GHz
Memory: 2048MB RAM
Page File: 431MB used, 3512MB available
Windows Dir: C:\WINDOWS
DirectX Version: Not found
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
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DxDiag Notes
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DirectX Files Tab: The file gcdef.dll is an old version, which could cause problems.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: ATI Radeon HD 3850
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter AGP (0×9515)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9515&SUBSYS_002817…
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6869 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/3/2008 17:40:50, 311296 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 10/3/2008 18:29:30, 3331584 bytes
Device Identifier: {D7B71EE2-D655-11CF-E26E-2220A1C2CB35}
Vendor ID: 0×1002
Device ID: 0×9515
SubSys ID: 0×00281787
Revision ID: 0×0000
Revision ID: 0×0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0×3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0×3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0×3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0×3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
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Sound Devices
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Description: SoundMAX D

Tags: 9.0c.the, Can't, Directx, Dxdiag, Each, Fails, I've, Install, Installation, Time

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