By: Grog

Grog — Sat, 27 Feb 2010 12:01:54 +0000

“STOP 0×0000008e” error message during Windows XP setup
View products that this article applies to.
Article ID : 315335
Last Review : May 27, 2004
Revision : 3.2
This article was previously published under Q315335
SYMPTOMS
When you install Microsoft Windows XP, you may receive a Stop Error message that is similar to one of the following while the Setup program is running:
STOP 0×0000008e
STOP 0×00000050 PAGE_FAULT_IN_NON_PAGED_AREA
Additionally, if you troubleshoot by removing all unnecessary hardware devices that are installed on the computer, and then you run the Setup program, you may receive an error message that is similar to the following:
Setup cannot copy the file Setupdd.sys.
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CAUSE
This behavior may occur if one of the following conditions is true: • One or more of the random access memory (RAM) modules that are installed on your computer are faulty.
• The RAM configuration is incompatible with Windows XP.
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RESOLUTION
To troubleshoot this behavior, follow these steps: 1. Remove some of the memory modules that are installed on the computer. Leave at least the RAM that is required for the computer to start and run Windows XP.
The recommended RAM to run Windows XP is 128 megabytes (MB). The minimum is 64 MB, and the maximum is 4 gigabytes.
For example, if two 256-MB memory modules are installed on your computer, remove one of the memory modules.
2. Restart your computer, and then run the Setup program:a. Insert the Windows XP Setup CD-ROM in the CD-ROM drive, start the computer, and then click OK to select the first option screen to install a copy of Windows XP.
b. Click Accept, and then follow the instructions on the screen to complete the Windows XP installation.
3. If you again receive the error message that is mentioned in the “Symptoms” section, go to step 4.
4. Remove a different memory module, or install the RAM in a different memory slot.
5. Restart your computer, and then rerun Setup.
You may have to restart your computer several times to identify the specific memory modules that are not working correctly.
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MORE INFORMATION
For information about how to add and remove RAM, contact the manufacturer of your computer or see the documentation that is included with your computer.
For additional information about the Windows XP Setup program, click the following article numbers to view the articles in the Microsoft Knowledge Base:
306824 (http://support.microsoft.com/kb/306824/) Release Notes for Windows XP Setup contained in the Home.txt file
286463 (http://support.microsoft.com/kb/286463/) Release notes for Windows XP Setup contained in the Pro.txt file
286647 (http://support.microsoft.com/kb/286647/) Windows XP Read1st.txt file contents
For information about how to contact your hardware vendor, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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APPLIES TO
• Microsoft Windows XP Professional
• Microsoft Windows XP Home Edition
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Keywords: kberrmsg kbenv kbprb KB315335
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You need to troubleshoot your RAM. Did you just build your PC? or have you done anything to your RAM? I simply put your Stop Code into the search engine and it came back with a Microsoft Knowledgebase Article on your failure. It points to bad RAM (memory). The article tells you how to troubleshoot the problem.
Cheers

By: controve

controve — Sat, 27 Feb 2010 12:01:54 +0000

people with these Qs should allow email..its step by step..got xp?

By: Steve F

Steve F — Sat, 27 Feb 2010 12:01:54 +0000

This is going to be a major problem for you. This particular BSOD is caused by a virus in the Master Boot Record (MBR) which is the first part of the partition on your hard drive. There is only one way to fix the MBR, and that is to replace it:http://ultcomprepair.blogspot.com/2008/0…
The problem is that you’re probably going to get the same BSOD when trying to repair the MBR (it happens 9/10). I’ve got a computer I’m working on right now with the same problem.
In the end the best course of action here is to do a full recovery on the system. There is nothing that can be done. It’s annoying but generally the only hope.
EDIT: Depending on the computer and how long ago your purchased the computer there might be a built in partition. Problem is that with an MBR virus it might not work. If you know the make and model though I can help you.

Comments on: Computer Problems Keep Getting Message?

By: Grog

By: controve

By: Steve F